Sona110 Privacy Policy — How Safe Is Your Data With Us

Certain information is collected when you create an account or use our services. This process is fully transparent and is used solely to improve service quality and ensure security.

Sona110 collects data through several methods. You have the right to know about each one.

• Directly Collected: You provide your information directly during registration, KYC verification, and when contacting our support team.
• Automatically Collected: Cookies, log files, and technical data are collected automatically while you use the platform.
• Transaction Information: Records of every deposit, withdrawal, and gaming session are automatically saved.
• From Third Parties: Necessary transaction data may be obtained from payment providers for verification purposes.

Sona110 uses collected data only for specific, defined purposes. No data is ever used beyond those purposes.

• For account creation and management.
• For processing payments and verifying financial transactions.
• To prevent fraud, money laundering, and other illegal activities.
• To provide customer support and resolve issues.
• To meet legal and regulatory obligations.
• To improve platform performance.
• To deliver a personalized gaming experience.

Protecting your data is sona110's highest priority. We use industry-leading technology to keep your information secure.

• 256-Bit SSL Encryption: All data is encrypted in transit, both when sent and received.
• Secure Servers: Data is stored in secure, internationally certified data centers.
• Access Control: Only authorized personnel have access to your data.
• Regular Audits: Third-party security experts conduct regular system audits.
• Data Retention Period: Data is typically retained for up to 5 years as required by law.

Sona110 does not generally share your personal information with third parties. However, limited sharing may occur in specific circumstances.

• Payment Providers: Only the data strictly necessary for processing transactions.
• Regulatory Authorities: To government or regulatory authorities where legally required.
• Law Enforcement: By court or police order in connection with a lawful investigation.
• Game Provider: Only the minimum data necessary to operate games.

Sona110's website and app use cookies — small files stored on your device that help improve platform performance.

• Essential Cookies: To maintain login sessions and ensure the platform functions correctly.
• Functional Cookies: To remember your language preference and settings.
• Analytics Cookies: To monitor and enhance platform usage.
• Security Cookies: To prevent fraud and unauthorized access.

You can manage cookies through your browser settings, though disabling them may affect the functionality of some features.

You have a number of important rights regarding your data on sona110. You may exercise these rights at any time.

Sona110 strictly refuses service to anyone under 18. This is both our ethical and legal responsibility.

• Date of birth is verified at the time of registration.
• Proof of age may be requested in cases where there is reasonable doubt.
• If a user is identified as a minor, their account is closed immediately.
• No data from minors is stored.

Sona110 may update this Privacy Policy when necessary. Registered members will be notified by email of any changes.

• You will be notified 14 days before any significant changes take effect.
• The date of any update will always be displayed at the top of this page.
• Continued use of the service after any changes constitutes acceptance of the updated policy.

For any privacy questions or concerns, please reach out to our support team.

• Live Chat: 24 hours, 7 days — speak with us in Bengali
• Email: [email protected]
• Privacy-related complaints are typically addressed within 3 business days.