Sona110 Terms & Conditions — Please read before using the platform

These Terms & Conditions apply to all use of the sona110 platform. By opening an account or using our services, you voluntarily agree to be bound by them.

These Terms & Conditions are governed by the laws of Bangladesh. If you object to any term, please refrain from using sona110's services.

• Sona110's services are available to users aged 18 and above only.
• Users from regions where gaming is prohibited under applicable laws or regulations will not be able to access our services.
• Sona110 reserves the right to modify these Terms & Conditions at any time.

To register an account with sona110, you must complete sign-up using accurate and truthful information. sona110 reserves the right to suspend or cancel any account found to contain false or incorrect details.

• Each person may register only one account. Opening multiple accounts is strictly prohibited.
• Registration requires your correct full name, date of birth, address, and contact information.
• Keeping your account password confidential is entirely your responsibility.
• Accounts may not be transferred or sold to a third party.
• You may be required to provide documents for KYC (Know Your Customer) verification.

Sona110 supports deposits via mobile banking, bank transfer, e-wallets, and more. All deposits must come from a legitimate source.

• The minimum deposit amount is BDT 200.
• Deposits must be made from a payment account registered in your own name.
• Deposits from third parties will not be accepted and may be returned.
• Sona110 does not charge any additional deposit fees; however, fees from the payment provider may apply.
• If fraudulent payment activity is detected, the account will be suspended immediately.

Your account must be fully verified before you can withdraw from sona110. Withdrawal requests will not be processed until KYC verification is complete.

• Withdrawals can only be made to a payment account registered in your own name.
• The minimum withdrawal amount is BDT 500.
• After a successful request, payment is usually processed within 5 to 30 minutes.
• To withdraw from your bonus balance, the applicable wagering requirement must be fulfilled.
• Sona110 may request additional documents as part of the verification process.

All bonus offers on sona110 are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.

• Each bonus offer has its own wagering requirement.
• Bonus balance cannot be withdrawn before the wagering requirement is met.
• Multiple bonus offers cannot be used simultaneously unless explicitly permitted.
• Bonuses that are not used within the specified time limit after being credited will be forfeited.
• Violating bonus terms will result in the forfeiture of the bonus and any associated winnings.
• Sona110 reserves the right to modify or discontinue any bonus offer at any time.

Sona110 games use internationally certified RNG (Random Number Generator) technology to ensure full fairness.

• All game outcomes are fully automated and impartial.
• If a game is interrupted due to a technical error or connectivity issue, the bet for that round may be refunded.
• Using software or hardware to gain an unfair advantage during gameplay is strictly prohibited.
• In Live Casino games, the dealer's decision is considered final.
• If a system error causes an incorrect payout in any game, sona110 reserves the right to correct it.

The following activities are strictly prohibited on sona110. Violating these rules may result in account suspension or permanent closure.

• Money laundering or suspicious financial transactions.
• Using bots, automation software, or any technical tools to gain an unfair advantage.
• Creating multiple accounts or using another person's account.
• Providing false information or committing identity fraud to obtain bonuses.
• Abusive or offensive behavior toward other players or staff.
• Attempting to breach the platform's security.
• Requesting payments to a third-party account.

Sona110 reserves the right to temporarily suspend or permanently close any account under certain circumstances.

• Accounts may be suspended at any time in the event of a terms violation.
• Users may also request account closure at any time by contacting the support team.
• Once a self-exclusion request is submitted, access to that account cannot be reinstated.
• In the event of account closure, any valid balance will be returned through the standard refund process.

Sona110 treats the protection of your personal data as a top priority. To read our full privacy policy, Privacy Policy page here.

• Your information will never be sold to third parties.
• Your payment information is protected with 256-bit SSL encryption.
• Information may be disclosed to regulatory authorities when required by law.

Sona110 strives to provide the highest quality of service; however, there are limits to liability in certain circumstances.

• Sona110 is not liable for any game losses caused by internet connectivity or device issues.
• Services may be temporarily unavailable due to unexpected technical issues.
• Users are solely responsible for any financial losses incurred through gaming.
• It is the user's sole responsibility to maintain the security of their account.

Sona110 reserves the right to partially or fully update these Terms & Conditions at any time.

• Registered users will be notified of any significant changes.
• Continued use of the platform after any changes takes effect constitutes your acceptance of the updated terms.
• The date of the most recent update will always be shown at the top of this page.

If you have any questions or complaints regarding these Terms & Conditions, please contact our support team.

• Live Chat: Available 24 hours, 7 days a week
• Email: [email protected]
• Typically receive a response within 2 to 5 minutes